Bookmyshow is hiring for Tech Support roles at their Mumbai location, and is open to graduates from any field. This opportunity is ideal for freshers who want to start their career in technical support. This position offers an opportunity to work with a leading company in the entertainment industry, providing essential support to users and gaining valuable experience in a dynamic environment.BookMyShow Off Campus 2024 – Invites applications for the role of Customer Experience – Online Reputation Management in Mumbai for BookMyShow 2024. Candidates with 1 to 2 years of experience and Bachelor’s Degree are encouraged to apply for this exciting opportunity in the IT sector. For more information about BookMyShow Job Openings 2024, check the following sections.
BookMyShow Recruitment 2024 – Overview
Name of the Company | BookMyShow |
Qualification | Any Graduate |
Job Location | Mumbai |
Category | IT Jobs, Off Campus |
Official Website | in.bookmyshow.com |
BookMyShow Recruitment 2024 Education and Skills
- Strong skills in monitoring the Alert system, APM, Server’s health, DB Backup jobs, Web application status and CPU/Memory Utilization of the microservices.
- Investigative skills to analyze the logs from various Log Management and other tools to resolve/escalate the issues.
- Ability to handle incoming issues/tickets via Email, Service Desk and JIRA.
- Taking ownership for Unresolved Issues/ Escalations/ RCA.
- Ability to follow the standard procedures for escalation of unresolved issues to the appropriate internal teams to avoid the SLA breach concerning the severity.
BookMyShow Jobs 2024 – Responsibilities
- Monitor and respond to customer reviews, comments, and messages across various social media platforms.
- Engage with customers in a professional and timely manner, addressing their concerns and resolving any issues promptly.
- Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.
- Staying informed on social media trends, innovations, and changes.
BookMyShow Careers 2024 – Skills
- Minimum of 1- 2 years experience as a social media representative, or a similar role.
- A year of customer service experience would be beneficial.
- Excellent knowledge of social media best practices.
- Ability to effectively use a variety of social media platforms, such as Twitter, Facebook, Instagram, LinkedIn, and Google+.
- Working knowledge of social media tools.
- Good communication and writing skills.
- Ability to work independently in a fast-paced environment.Excellent communication skills in English
- Good customer service skills
- Ready to work in rotational shifts.
How to Apply for BookMyShow Jobs 2024
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
About Bookmyshow
Launched in 2007, BookMyShow, owned and operated by Big Tree Entertainment Pvt Ltd (founded in 1999), is India’s leading entertainment destination and the one-stop-shop for every out-of-home entertainment need. The firm is present in over 650 towns and cities in India and works with partners across the industry to provide unmatched entertainment experiences to millions of customers. Over the years, the company has evolved from a purely online ticketing platform for movies across 6,000 screens to end-to-end management of live entertainment events including music concerts, live performances, theatricals, sports, and more, all accomplished at par with global standards. Some of the key properties that BookMyShow has brought to its markets over the past few years include U2’s The Joshua Tree Tour, NBA’s debut games in India, Disney’s Aladdin, Cirque du Soleil BAZZAR as also international artists such as Coldplay, Ed Sheeran, Justin Bieber to name a few.
BookMyShow Jobs 2024 – Important Links
Apply For BookMyShow Careers 2024-2025 | CLICK HERE |
Homepage | CLICK HERE |